You are passionate about making peoples jobs simpler and more rewarding.We are a team of big thinkers who are engineering the future of banking.Together we can create industry leading product lifecycles that support capabilities, people and technology.Do work that matters The Chief Technology Office (CTO) contributes to all aspects of the technology products and services we deliver, from technical strategy and design to coding to deployment to operation.We provide platform capabilities and tooling that is leveraged across all Business Unit Platforms within the Bank to deliver industry-leading software including: Comm Bank App, Netbank, Comm Sec, Comm Biz and Commbank.com.au.See yourself in the team We are a high performing squad of Service Now Dev Ops Engineers who are responsible for building and maintaining enterprise scale Service Now Platform serving multiple capabilities across the bank including ITSM/ITOM, IRM, Sec Ops, and Employee workflow modules.We are interested in hearing from people who have Pride themselves on their knowledge and experience in Service Now modules with a specialisation in ITSM and ITOM and Integrations.Solid hands-on experience in architecting, designing, developing and supporting enterprise scale Service Now implementations.Pride themselves on translating requirements into technical designs, aligning with Service Now platform capabilities and best practices.Are confident establishing controls for the technical team to align on standard processes and drive towards successful product releases.Have solid hands-on experience in implementing CSDM, knowledgeable in Configuration management practices.Are knowledgeable in solution architecture, scalability, performance, and security aspects of Service Now Platform.Are confident in analysing a wide range of technical data within systems and processes including identifying improvements, migrating risks with design or solution proposals.Are constantly liaising with stakeholders advising and influencing on tech strategy and design related to the Service Now platform.Have solid hands-on experience in ITIL framework, Dev Sec Ops and SRE principles.Pride themselves on their key role in mentoring and developing engineers advocating for best practice.Tech skills We use a broad range of tools, languages, and frameworks.We don't expect you to know them all but experience or exposure with some of these, or a willingness to learn these skillsets (or equivalents) will set you up for success in this team: Service Now ITSM/ITOM and integrations implementations.Core Platform micro-certifications Mobile, Performance Analytics, UI Builder, ATF, Integration Hub, Virtual Agent, NLU, Flow Designer, Service Portal, CSDM.Certified Technical Architect.SDLC, CI/CD pipeline, automation, testing, scripting, networking and related technologies.ITIL Framework.Cloud Environments AWS, Azure, Linux.Web Technology XML, Java Script, HTML, Web Services - REST/SOAP, Angular JS.Service Now Certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), ITSM Certified Implementation Specialist (CIS) and CSM Certified Implementation Specialist (CIS).Working with us Whether you're passionate about customer service, driven by data, or called by creativity, a career with Comm Bank is for you.We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our Sydney office.We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.Talk to us about how these arrangements might work for you.Here, you'll thrive.You'll be supported when faced with challenges and empowered to tackle new opportunities.We're hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth.We really love working here, and we think you will too.If this sounds like you, apply now!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.We're keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users.We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 18/10/2024 #J-18808-Ljbffr