Operations Manager in Nowra, Australia
We are seeking an experienced Operations Manager to join our client's team in the Shoalhaven region. Our client is a global leader in environmental services, providing critical solutions in water, waste, and energy management.
The successful candidate will be responsible for overseeing transport compliance, including driver fatigue management, vehicle maintenance, and mass weight regulations, while ensuring the seamless delivery of high-quality services to local communities.
Key Responsibilities:
* Manage daily fleet operations and ensure all vehicles meet compliance and maintenance standards.
* Efficiently allocate drivers and resources to optimise logistics and delivery schedules.
* Oversee and enforce driver fatigue management, mass weight compliance, and other transport regulatory obligations.
* Build and maintain strong relationships with local councils, contractors, and other stakeholders.
* Address and resolve customer complaints in a timely and professional manner.
* Monitor operational KPIs to ensure efficiency and adherence to service level agreements.
* Lead a team of drivers and support staff, fostering a positive and productive work environment.
Requirements:
* Proven experience in fleet management, logistics, or operations within the transport or environmental services sector.
* Strong understanding of transport compliance requirements, including driver fatigue management and mass weight regulations.
* Excellent leadership skills, with the ability to motivate and manage a diverse team.
* Strong organisational skills and the ability to balance competing priorities in a fast-paced environment.
* Exceptional problem-solving skills and a proactive approach to operational challenges.
* Outstanding communication and interpersonal skills, with the ability to build relationships with customers, councils, and internal teams.
* Proficiency in relevant software and systems for logistics and compliance management.
The estimated salary for this role is $100,000 - $120,000 per annum, depending on experience.