Telstra Retail: Part Time Customer Service & Sales Consultant BALLARAT
As a Retail Sales Consultant, you are passionate about delivering outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring highly skilled professionals who share our purpose of building a connected future so everyone can thrive. Our Ballarat store is hiring a Retail Consultant to join the team on a Part Time basis.
Key Responsibilities:
* Deliver exceptional customer service to ensure customer satisfaction and loyalty.
* Identify and recommend products and services that meet customers' needs.
* Work collaboratively with colleagues to achieve sales targets and KPIs.
What We Offer
We have a tonne of great benefits here at Telstra, including:
* Team performance-related commission, with your first 2 months guaranteed.
* 30% off Telstra services.
* Continuous training from management to enhance your skills and help you grow.
* Telstra SIM card.
* Exclusive discounts and offers across 240 brands and partners.
* 16 weeks paid parental leave for primary and secondary carers.
Requirements:
* You're able to easily build connections with various new and existing customers.
* You can quickly develop customized solutions for customers.
* You've got a drive to reach (and exceed) sales targets and KPIs.
* You're hungry to learn and grow within the role (and beyond).
* You have experience in a customer-facing role.
* You love being in a fast-paced, busy retail environment where you can provide excellent customer service.
About Us
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.