Job Overview
We're seeking a skilled Personal Banker to join our team at Bendigo Bank. As a Personal Banker, you will play a key role in helping customers achieve their financial goals and build strong relationships with our community.
About You
* Extensive experience in customer service or sales environments is essential.
* You have excellent communication and interpersonal skills, allowing you to build rapport quickly with customers and colleagues.
* You're passionate about delivering exceptional customer experiences and are eager to share what makes our bank different.
* A solid understanding of financials and business performance is crucial for this role.
* Experience in consumer lending and the banking industry is desirable but not necessary.
About the Role
This permanent, full-time position is located at our Devonport branch, with some requirements to work across the Burnie branch.
Key Responsibilities
1. Deliver exceptional customer service by getting to know customers and their circumstances to find the right solutions for their needs.
2. Work across front-of-house concierge, finding solutions and educating customers on consumer lending and other financial solutions relevant to their lifestyle.
3. Provide expert advice on various financial products and services, ensuring customers make informed decisions.
4. Maintain accurate records and update customer information as needed.
5. Stay up-to-date with regulatory changes and industry developments to ensure compliance and high-quality service.
About Us
Bendigo Bank is a unique organisation that prioritises community involvement and social responsibility. We believe in feeding into prosperity, not off it, and remain committed to supporting our customers, giving back, and making our communities better places.
Why Join Us?
* Be part of a close-knit team that values collaboration and mutual respect.
* Enjoy great benefits, work-life balance, and flexibility.
* Take advantage of our comprehensive training programs and ongoing development opportunities to enhance your skills and knowledge.
We're looking for individuals who share our values and passion for delivering exceptional customer experiences. If you're excited about being part of an organisation that truly cares about its customers and community, we encourage you to apply.