Cascade (Australia) Pty Ltd is part of the global Cascade Corporation with our head office in Portland, Oregon, USA. In Australia, we have a significant operation which manufactures and supplies a broad range of forks, forklift attachments and accessories for the Materials Handling Market.
Currently, we have an opportunity for a Mechanical Engineer / Sales Engineer. This position will report to the Customer Service Manager and is part of our Internal Sales team at our Darra office.
The successful applicant will take responsibility for:
* Performing engineering design and calculations for Cascade products for customers
* Updating and managing design tools, design data, CAD Models, Drawings and Design Risk Assessments
* Documenting engineering calculations of design strength
* Ensuring that engineering and production projects are completed in accordance with Australian and International standards as well as production requirements
* Assisting with preparation and collation of reports and other project documentation, including test reports and manuals
* Ensuring complete customer service excellence
* Liaising with the engineering group to ensure technical customer requests and quotations are actioned in a timely and accurate manner
* Actioning direct and indirect customer emails, requests for quotes, and parts enquiries
* Taking and responding to incoming customer calls
* Order entry and order management through to customer delivery
* Liaising with the internal production team to ensure all customer expectations are achieved on special manufactured products.
To be successful in this role we require you to have:
* Experience in 3D Solid Modelling and PDM Building or equivalent
* Mechanical Engineering degree
* Knowledge of manufacturing processes such as welding, machining, and assembly
* Multiple skills across customer service and technical sales
* Ability to understand engineering parts manuals, drawings and concepts
* ERP (ideally Oracle/JDE) and CRM (Ideally Goldmine) Systems exposure advantageous
* Excellent verbal and written communication
* Ability to improve business processes.
In return we offer:
* Competitive remuneration package
* Monthly Bonus
* On the job training where appropriate
* Career development opportunities within and across business functions
* Employee Assistance program
* Excellent workplace values and culture
* Over 80 years of operating globally.
To apply please click the APPLY button and attach a cover letter and resume.
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