Retail Store Manager (24-month contract) - Victoria
Victoria, BC, Canada
Job Description
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Victoria's Mayfair Shopping Center location. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.
Key Responsibilities:
1. Manage the daily operations of Lindt Retail Boutique
2. Responsible for generating and driving corporate sales
3. Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
4. Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
5. Recruit, interview and hire Retail Sales Associates
6. Supervise store employees to maximize customer service, sales and profit
7. Train sales techniques and product knowledge
8. Timely order merchandise and supplies with focus on overall inventory management and loss prevention
9. Daily reconciliation of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
10. Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
11. On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
12. Maintain store merchandising presentation to company standards
13. Maintain high standards for cleanliness and food/product safety
14. Cash handling, inventory ordering and related retail administrative duties
Qualifications:
1. Post secondary education preferred
2. Sales oriented, able to develop/build business
3. 2-5 years of retail management experience
4. Good time management habits
5. Strong oral and written communication abilities (French and English)
6. Previous experience in a merchandising or presentation capacity
7. A history of going above and beyond to provide exceptional customer service
8. A talent for sales and selling
9. A passion for chocolate!
Rewards Package:
The standard hiring range for this role is $54,957 - $68,697 CAD per annum with a 15% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience.
We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:
1. Health and Dental Plan
2. Retirement Savings Plan
3. Employee Assistance Program
We thank all those who have applied however, only selected candidates will be contacted.
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.
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