The Flagstaff Hotel is seeking dynamic and motivated hospitality employees supporting the management team in the day-to-day operations of the bars and gaming room.This includes monitoring service standards in all departments, dealing with any patrons or staffing issues whilst on duty, as well as ensuring appropriate hotel policies and procedures are followed.A family-friendly hotel where punters can enjoy a drink and bite to eat in the sports bar, garden, or bistro where great service and a relaxed atmosphere make everyone feel at home.We are looking for a dedicated, reliable, and motivated person to fill this full-time position.You will be required to be flexible for both day and night shifts, and be available on weekends.To be successful you must be able to demonstrate:Supervising staffMonitoring gaming operations for the venueMaintaining compliance and responsible gaming practicesDay-to-day operations of a busy hotelSolid cash handling proficiencyStrong work ethic and attention to detailExperience/Knowledge with gaming machines & systemsA customer-first approach with a strong focus on delivering exceptional customer serviceQualifications Required:Minimum 2 years experienceCurrent South Australian RSA & RSG CertificatesTAB & Lotteries BasicsFirst Aid certificateYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a duty manager?How many years' experience do you have in a training & development role?Do you hold a current Responsible Conduct of Gambling (RCG) certificate?How many years of people management experience do you have?Do you have customer service experience?Which of the following First Aid accreditations do you currently hold?Do you hold a current Responsible Service of Alcohol (RSA) certificate?
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