CBM is at the forefront of transforming the facility services and maintenance industry. Our mission is to create a two-way marketplace that supports organisations and local communities, fostering communication, collaboration, and trust. As a leading facility services company, we seamlessly connect organisations with grassroots service providers, leveraging our experienced team and cutting-edge technology to deliver safe, quality, and reliable solutions.About the Role:We are seeking a dynamic and experienced Operations Manager to lead and oversee the day-to-day operations of our Contractor, Service, and Finance teams. This is a pivotal role where you will drive operational excellence, enhance team collaboration, and ensure the achievement of our strategic objectives. If you are a strong leader with a passion for optimising processes and building high-performing teams, this role is for you.Key Responsibilities:Leadership & Management: Lead and manage the Contractor, Service, and Finance teams to ensure all KPIs are met. Foster a culture of communication, collaboration, and trust.Operational Excellence: Continuously improve the efficiency and effectiveness of operational processes. Implement best practices across all departments.Strategic Planning & Execution: Develop and execute strategies that align with the company’s vision and mission. Monitor departmental performance and make data-driven decisions to achieve company goals.Team Development: Provide mentorship, training, and development opportunities to foster professional growth within your teams.Financial Oversight: Collaborate with the Finance team to ensure accurate financial reporting, budgeting, and cash flow management. Implement cost-saving measures as necessary.Client & Contractor Relations: Build and maintain strong relationships with clients and contractors. Ensure service delivery meets or exceeds client expectations and oversee contractor performance.What We’re Looking For:Proven experience in a senior operations role.Strong leadership skills with a successful track record of managing cross-functional teams.Excellent financial acumen with experience in budgeting and financial reporting.Proficiency in using various software programs and technology systems.Strong communication, problem-solving, and decision-making abilities.Why Join Us?Be part of a company that is transforming the facility services and property maintenance industry.Work with a passionate and experienced team.Opportunity to drive change and make a real impact.Competitive salary and benefits.How to Apply:If you are ready to take on a challenging and rewarding role in a dynamic company, we would love to hear from you! Please submit your resume and a cover letter outlining your experience and suitability for the role.
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