Join or sign in to find your next jobJoin to apply for the Delivery Operations Analyst role at MenulogTalent Acquisition & People Services SpecialistOur storyMenulog is part of the Just Eat Takeaway.com (JET) group, which has over 98 million active users across 25 countries. We're a global tech team company, connecting our customers from Amsterdam to Sydney with the consumer goods they love. As a growing business, we’re searching for opportunities to grow our offer across multiple retail segments. That’s where you come in!All About The RoleWe're on the lookout for a dynamic and motivated individual who thrives in a fast-paced environment to join the Delivery Operations team. As a key player in our strategic initiatives, you'll be at the forefront of driving operational improvements and shaping the success of our delivery experience.The successful candidate possesses strong analytical skills, quickly understanding complex concepts and translating them into actionable insights. Their passion for data-driven operational improvement is complemented by effective collaboration with multiple teams locally and globally. With a natural aptitude for cross-functional stakeholder management, they contribute proactively to the strategic initiatives of the Delivery Operations team, shaping the success of our delivery experience.Key ResponsibilitiesProactively suggest and conduct relevant data analysis to enable deeper operational insightsSupport optimisation of key business processes to continuously improve the delivery experience and promote efficiency and effectivenessWork closely with stakeholders in our business and coordinate cross-functional initiatives (working closely with the strategic account management team, customer care team, analytics, and global logistics) to drive positive, timely outcomes for the businessUnderstand delivery operations metrics in depth and ensure consistent use across the business, being able to communicate them to other teamsInvestigate problem orders to identify their root cause(s) and, whenever possible, identify trends and proactively eliminate/reduce re-occurrencesSupport growth and rollout of GCV and DaaS by providing delivery insights to partners, prioritise roll out/pilot stores for new brands etcCan you deliver…Proven ability to take initiative and thrive in a fast-paced, ever-changing delivery environment.Exceptional problem-solving skills, capable of synthesising complex issues and translating high-level goals into actionable plans.Strong analytical mindset, utilising data to inform decision-making at both strategic and detailed levels.Consistently pursuing opportunities for improvement and taking accountability for delivery outcomes.Data analysis capabilities with Google Sheets/Excel, BigQuery (other SQL) and Tableau is a plus.Here is our offerHere at JET, we offer our colleagues the chance to develop and grow alongside top talent in one of the world’s leading food delivery companies. By providing a creative, dynamic and innovative environment, we empower our people and give them the ingredients for success. Ready to join us? Click Apply Now and send us your CV and motivational letter!Diversity, Inclusion BelongingNo matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.More About UsWant to know more about our company vision, culture or career growth opportunities? Have a look at our careers site.Seniority levelNot ApplicableEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesSoftware Development
#J-18808-Ljbffr