About the Role;We seek a dynamic and experienced National Workers’ Compensation Managerto lead the development and execution of strategies that minimize claims costs and optimize recovery outcomes for injured or ill employees. Reporting to the National Enablement Manager, you will play a pivotal role in injury management, recovery at work, and well-being initiatives with a leading global insurance agency.Key ResponsibilitiesStrategic Leadership:Develop and execute strategies to support employees in achieving maximum medical recovery while minimizing claims costs.Collaborate with business managers to drive effective injury prevention and recovery initiatives.Claims Management:Lead the management of complex claims, engaging insurers, agents, medical practitioners, and rehabilitation providers.Oversee workers' compensation claims across multiple jurisdictions, ensuring compliance and efficiency.Conduct case reviews and provide expert advice on injury management and ER/Workers’ Compensation overlaps.Stakeholder Relationships:Build and maintain strong internal and external relationships, ensuring efficient collaboration with statutory bodies, insurers, and service providers.Analyse performance, industry developments, and legislative changes to identify opportunities and mitigate risks.Training and Development:Deliver training programs to build organisational capability in injury prevention and recovery.Maintain a culture of continuous learning, ensuring currency with Return to Work programs and legislation.Qualifications and ExperienceEssential:Proven experience in Workers’ Compensation Claims management across multiple jurisdictions.Demonstrated results in improving workers’ compensation performance.Strong ability to manage complex claims and build effective recovery strategies.Desirable:Allied health qualifications with client service or operations-based experience.Key Skills and Competencies:Excellent relationship management and negotiation skills.Strong communication, teamwork, and problem-solving abilities.Deep knowledge of workers’ compensation legislation and claims management processes.Proficiency in Microsoft Office and Claims Management Systems.Why this role?This role offers the opportunity to make a meaningful impact while developing your career in a supportive and innovative environment. If you are passionate about injury management and creating positive outcomes for employees and stakeholders, we’d love to hear from you.
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