About the job:Key responsibilities:Respond promptly and professionally to customer inquiries via email, chat, and other communication channels.Address complaints and resolve issues efficiently while maintaining a positive tone.Provide detailed and accurate information about IMC products, events, and services.Record and track customer interactions, feedback, and resolutions in the system.Collaborate with other departments to escalate and resolve complex queries.Identify trends in customer inquiries to help improve processes and services.Maintain a high level of product knowledge to ensure accurate responses.Who can apply:Candidate must be available to work from 9:00 am - 5:30 pm Indian Standard Time (as the company is based outside of India & their local work timings are 9:00 am - 5:30 pm India Standard Time).Salary:₹ 3,60,000 - 4,00,000 /yearExperience:0-5 yearsDeadline:2025-02-23 23:59:59Other perks:5 days a week, Life InsuranceSkills required:MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)About Company:The International Maths Challenge is a premier global competition designed to ignite a passion for mathematics among students of all ages. Hosted online, this challenge welcomes participants from around the world to test their skills in a stimulating and competitive environment. The competition features a range of problems, from basic arithmetic to advanced mathematical concepts, tailored to various grade levels. Each year, students engage in solving unique and thought-provoking questions that encourage critical thinking and problem-solving skills. Over 25 years, the Challenge has assessed the math skills of 3.3 million students worldwide.
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