The AIHW's APS employee census results attest to our positive and supportive workplace culture. We are an inclusive, flexible, and productive workplace where people are treated with respect and courtesy, and diverse and unique attributes are recognised and valued. Our results also show that we achieved top ten rankings in staff engagement, communication, and wellbeing scales out of 104 APS agencies. We offer a range of benefits including: access to flexible working arrangements to support your work/life balance attractive remuneration packages including generous superannuation and leave provisions challenging and fulfilling work where you can use your skills and expertise opportunities for professional development including study assistance We are committed to creating genuine opportunities for everyone and we welcome applications from First Nations people(s), people with disability, LGBTIQA, neurodiverse people and people from diverse cultural and linguistic backgrounds. The AIHW has offices in Canberra and Sydney and offers remote work opportunities for many roles. For more information, visit the Benefits of working for the AIHW page of our website. The Business and Technology Group is looking for a CITO support officer that will report to the Chief Information Technology Officer (CITO) and assist them with day-to-day administrative tasks as well as undertake secretariat duties for ICT committees. Under general direction you will: Provide well organised support for the CITO with communication, planning schedules, appointments, meetings, reports, travel and associated tasks. Maintain systems and practices that promote forward planning to ensure the CITO has the appropriate documentation, reports and associated information for meetings and appointments and ensure these are dealt with in a professional and timely manner. Manage the CITOs communications, by exercising judgement in prioritising, sorting and drawing attention to urgent communications, and setting in place systems to store, manage and archive communications and other documents. Analyse enquiries and requests for assistance to determine and take appropriate action on behalf of the CITO, including the redirection of enquiries to appropriate personnel. Provide administrative support across ICT Units (e.g. stationery, travel arrangements, meeting arrangements, collation and maintenance of information for internal management purposes, support for internal ICT meetings) Undertake secretariat duties including scheduling meetings, taking minutes and preparing meeting papers, reports, briefs and other relevant documentation for various committees and forums. Provide cover for executive assistants within the organisation and participate in and support other AIHW-wide activities as appropriate. The key duties of the position include Our ideal candidate will have most or all of the following skills and knowledge: Previous experience working as an executive assistant in a professional manner. Experience providing secretariat support for multiple committees. Good communication skills including the ability to communicate with a range of internal and external stakeholders Demonstrated organisational skills including the ability to prioritise one's workload and escalate issues when required. Sound interpersonal skills, including the ability to work within, and contribute to, a team.