About The CompanyFor more than 75 years, Liebherr has stood for a large, continually developing range of sophisticated products and services.
Liebherr's updated and expanded technology portfolio features cutting-edge technology designed to optimise all aspects of day-to-day mining operations, provide customers with both full and semi-autonomous solutions for their fleets, and streamline issue resolution for onsite personnel.
The company's commitment to partnering with customers throughout the entire life cycle of their products is a testament to the Liebherr family's values.
About The RoleWe are seeking a forward-thinking and data-driven Strategy Analyst to join our Customer Support division based in Adelaide or Perth.
This newly created position is critical in enabling strategic alignment, enhancing customer experience, and driving long-term aftermarket growth across Australia's mining operations.
In this role, you'll work cross-functionally with operations, technical services, sales, and engineering teams to provide actionable insights and strategic recommendations based on market intelligence, data analysis, and industry trends.
You'll also lead projects that improve service offerings, digital tools, and forecasting capabilities – directly impacting customer satisfaction and operational excellence.
Skills And Duties Develop and deliver market intelligence reports to inform customer support strategyAnalyse industry trends and provide data-driven insights into equipment performance, current positioning, customer needs and areas of opportunityCollaborate with business units to develop business cases to support prioritization of strategic initiativesSupport delivery and optimisation of strategic initiatives as requiredDevelop models to anticipate service demand in the context of evolving marketsSupport the preparation of executive updatesEssential RequirementsTo be successful in this role, you will have:
A bachelor's degree in business, Accounting, Marketing, Engineering, or other relevant fieldProven experience in developing market intelligence and synthesising strategic insightsStrong business acumen, analytical, reporting, and forecasting skillsA commitment to safety, quality, and continuous improvementDesirable RequirementsIdeally you will have:
2+ years working in in-house strategy or management consulting for one of the big 4 or boutique strategy consulting firmsPostgraduate qualification (MBA or similar) with demonstrated experience in strategy or transformation within a consulting or OEM environmentDemonstrated experience working for large, complex multinational organisationsDemonstrated experience working within a continuous improvement frameworkRegional or international exposure and/or experienceExperience with digital tools and data analytics platformsApplicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
Our Offer Diversity and Inclusion: Diversity and inclusion sit at the heart of the Liebherr Group's Core Values.
We are committed to building a workforce that is representative of the communities in which we live, work and operate.
Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.
CultureWe are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities.
We aim to give our employees an opportunity to grow and develop their careers.
BenefitsPaid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSLCorporate Health Insurance | Novated Lease | Travel ClubLiebherr One Hub – Employee Discount Portal for Great SavingsSoft skills and Leadership training programs
How To ApplyEnquiries to Jansia McCormack - HR Business Partner.Applications close COB 9th May 2025. Candidates are advised that interviews may commence before closing date.No agencies or third parties please.Liebherr Australia would like to thank you for submitting your application.
Have we awoken your interest?
Then we look forward to receiving your online application.
If you have any questions, please contact Rhea Paul.
One Passion.
Many Opportunities.The companyLiebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent.
Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry.
Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand.
Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
LocationLiebherr-Australia Pty.
Ltd.1 Dr Willi Liebherr Drive5096 AdelaideAustralia (AU)
ContactRhea PaulJansia McCormack
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