About the Role
In this pivotal position, you will support a team who provide services to end-users across 90 branches and 3 Head Offices in Adelaide, Brisbane, and Toowoomba.
Key Responsibilities
* Cultivating a high-performance culture, fostering collaboration and innovation.
* Redesigning and optimising operating models as we move through a multi-year technology transformation journey.
* Supporting the team to deliver effective process design, implementation, and operation of services that meet our risk and compliance standards.
* Continuously re-evaluating services to drive efficiencies and extract the most from our investments.
* Collaborating with multiple service providers to provide additional capability to your internal team, ensuring high-quality seamless outcomes.
About Us
We are committed to an inclusive and diverse team and we value the unique perspectives and leadership style you may bring.
We are committed to providing equal opportunities for growth and advancement.
People First Bank – our new brand – says exactly what we're all about: people.
We're committed to supporting and growing our team and creating an outstanding work environment.
You'll have access to financial and lifestyle benefits to support your success and individuality:
* Flexibility and hybrid working arrangements.
* Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
* Advance your career with training, study support, and project opportunities.
* Competitive leave benefits that empower employees to take time for themselves and loved ones.
* Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
* Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
* Be recognised for your contributions through our peer-driven recognition program.