Lumivero Seeks Experienced Senior Account Manager
At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions.
Lumivero is seeking an experienced and driven Senior Account Manager to join our team and take ownership of key government accounts across Australia, focusing on delivering cutting-edge project risk management software solutions.
Key Responsibilities:
* Serve as the primary point of contact for assigned accounts.
* Build and nurture strong, trusted relationships with key stakeholders, including risk managers, project managers, procurement officers, and decision-makers.
* Develop and execute strategic account plans, including cross-selling and upselling initiatives, to achieve growth and retention targets.
* Lead contract negotiations and renewal discussions to ensure long-term client relationships.
* Work with cross-functional teams to provide strategic guidance to clients on how our solutions align with their goals.
* Navigate government procurement frameworks, including tender processes, panel arrangements, and compliance requirements.
* Meet or exceed sales and revenue targets through effective account management and business development activities.
* Maintain accurate and up-to-date account records, forecasts, and pipeline tracking.
* Work closely with internal teams, including product, legal, and delivery, to ensure successful implementation and ongoing service excellence.
* Stay informed about government policies, funding priorities, and market trends to provide relevant insights to clients.
* Share knowledge with internal teams to inform product and service development.
Required Skills and Experience:
* Minimum of 5-7 years in strategic account management, business development, or client relationship roles, ideally servicing government clients within the enterprise risk management software or SaaS space.
* 5+ years of consistent and demonstrable achievement as a "Top Producer" in past quota carrying roles.
* In-depth understanding of government procurement processes and compliance requirements in Australia.
* Experience and knowledge of the Aerospace and Defense sector required.
* Familiarity with public sector priorities, challenges, and funding structures.
* Strong communication and presentation skills, with the ability to engage and influence senior government stakeholders.
* Exceptional organizational and time management skills to handle multiple accounts and deadlines.
* Analytical mindset to identify opportunities and propose tailored solutions.
* Proficient with a standard SaaS sellers tech stack (SFDC, Outreach, Sales Navigator, etc.).
Benefits:
* 401(k) with a generous match.
* Flexible time off.
* Generous parental and family leave.
* Professional development opportunities, training, and support.
* Comprehensive health insurance plans.
We are committed to supporting individuals requiring accommodation in the application process.