Senior Product Owner – Customer Loyalty $900 per day inc super | 12 month contract Customer loyalty focused role Run end to end road maps Are you passionate about building customer loyalty through engaging digital experiences?
Do you have a knack for gamification, rewards programs, and digital product management?
This could be a great 12 month contract for you to consider About the Role: As a Senior Product Owner in Customer Loyalty, you'll play a key role in shaping and executing the loyalty program strategy.
You'll work with cross-functional squads to develop innovative features, optimise customer engagement, and ensure seamless integration of loyalty initiatives across digital touchpoints.
Key Responsibilities: Feature Development: Translate the loyalty strategy into engaging product features across tiers, milestones, and rewards.
Gamification & Engagement: Design habit-forming mechanics (streaks, progress bars, badges, surprise rewards) to drive sustained participation.
Squad Leadership: Collaborate with engineers, designers, and analysts to refine requirements and execute sprints effectively.
User-Centric Approach: Lead user testing and iterative improvements to enhance customer experience and interaction with the program.
Technical Collaboration: Work with architects and tech leads to ensure scalability, stability, and seamless platform integration.
About You: 5+ years' experience as a Product Owner/Product Manager, ideally in a customer-facing digital product.
Hands-on experience with agile methodologies, design thinking, and lean product development.
Strong understanding of customer engagement and loyalty program mechanics.
Experience in financial services, telcos, or insurance is highly regarded.
Agile methodology or SCRUM certification preferred.
Why Join ?
Work in a high-impact role driving customer loyalty innovation.
Collaborate with industry-leading teams in product, technology, and design.
Enjoy a hybrid work model, offering flexibility and work-life balance.
12 month contract with a view to extend For more details please contact ****** #LI-JN1