Get AI-powered advice on this job and more exclusive features.This range is provided by Just Digital People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$80.00/hr - A$150.00/hrWe are currently working on X2 LEAD SERVICE DESIGNER roles within a Digital Government agency based in Sydney OR Brisbane with a Hybrid working way (ideally 2 days in office) for an initial 6 month contract with confirmed extensions.Day rate is subject to experience but around $800-$1,200 p/d + Super.As one of the Lead Service Designers, you will design the end-to-end journey of Digital services based on evidence of customer needs and strategic outcomes.You will be responsible for driving a human-centric and holistic approach to service delivery; helping to design and guide solutions.Please note you need to be in a position to obtain a Baseline Security clearance (Australian citizen).RoleWork with cross-functional teams to identify problems, drive research, and pursue development.Experience creating inspiring customer-centred design solutions.Demonstrated successful delivery of end-to-end service designs from discovery and ideation.Demonstrated successful design of project approach and methods.Experience supporting complex and cross-department programs of work.Ability to make appropriate decisions within the boundaries of this role.SkillsOver 4 years' experience in HCD methods with a focus on Service Design, Strategy, and Research.Extensive experience with process mapping and process improvement and implementation.Demonstrated experience in understanding and application of Design Thinking principles.Ability to translate complex data into meaningful insights.Strong understanding of Service Design methodology.Seniority levelMid-Senior levelEmployment typeContractJob functionDesignIndustriesDesign Services#J-18808-Ljbffr