Job Opportunity:As a Service Desk Analyst at Digital61, you will play a crucial role in delivering exceptional customer service and expanding your IT skills. We are seeking energetic and customer-focused individuals to join our team in the ACT area.About Us:Digital61 is a cloud native systems and security integrator passionate about ensuring our customers are digitally equipped to provide high-quality services. Our team loves working with the latest technology and collaborates with new starters who share this passion.Key Responsibilities:Provide outstanding customer serviceOffer excellent phone manner with great verbal and written communication skillsManage time, workload, and priorities effectivelyUtilize general knowledge of IT fundamentalsExercise strong analytical and problem-solving skillsRequirements:Australian CitizenshipActive Baseline AGSVA security clearance or willingness to obtainCustomer service experienceNotice period and base salary expectations (via email)What We Offer:Technical development through training, mentoring, and coachingOpportunities for growth and innovationCollaborative work environmentHow to Apply:Send your resume via email to careers@digital61.com.au, including your base salary expectations, notice period, and how you meet the Clearance Requirements.