Job Title: Senior Manager Financial Crime
Description:
We are seeking an experienced Senior Manager to join our Financial Crime Operations team. As a key member of this team, you will play a critical role in supporting stakeholders across the Group in managing financial crime obligations.
The successful candidate will have a strong background in financial crime, regulatory, or law enforcement, with experience in leading teams and driving results in fast-paced environments.
You will be responsible for ensuring strong operational cadences, quality, and compliance, while also identifying opportunities for process improvement and innovation.
In this role, you will work closely with internal and external teams, including CBA & BWA Customers, Group Fraud, Financial Crime Compliance, and suppliers, to deliver high-quality outcomes and drive business success.
Your Key Responsibilities:
* Lead and manage a team of 8 direct reports located in Australia and New Zealand.
* Develop and champion a Continuous Improvement culture within the team, driving optimisation and streamlining of existing processes.
* Partner with key business stakeholders to escalate risks and implement remediation plans.
* Manage AML/CTF & Sanctions operational risk, providing insights into reporting and working groups.
* Embed and execute a financial year strategy with direct reports to meet the Group's Key Performance Indicators.
* Understand and manage all controls and testing within the business, reviewing and documenting action plans and root causes.
Requirements:
* Minimum 4 years' experience as a reputable people leader.
* Minimum 3 years' experience in a fast-paced, high-volume operational environment with volatile volume drivers.
* Minimum 3 years' experience in financial crime, regulatory, or law enforcement.
* Experience in working with customer complaints, phone lines, data, reporting, and analytics is preferred.
About Us:
We are a leading financial institution committed to making a positive impact on our community. Our mission is to provide exceptional service, products, and experiences that meet the evolving needs of our customers.