Do work that matters The Quality Assurance (QA) team is responsible for setting and maintaining the standard and assurance on all Anti-money Laundering work completed by Financial Crime Operations (FCO) through applying sound judgment and investigation in line with the Groups Risk Framework, policies and Regulatory Obligations. As a valued member of the QA team, you will actively contribute to the daily operations that underpin our operational success. The role Please note, this is a 6-month max term contract. As a Reporting and Insights Manager, you will be instrumental in orchestrating the seamless delivery of QA reporting and insights and consistently deliver high-quality outputs to uphold the highest standards of excellence. You will be responsible for assisting with the day-to-day management and oversight of Quality Assurance (QA) data to ensure that high quality and accurate reporting and insights can be delivered to stakeholders in a timely manner. A key aspect of the role is to understand how changes to policy process and procedures within the QA team will impact data and key performance metrics. On any given day you will Maintenance of dashboards to provide key theme, insights and recommendations from reports to reduce error rates and emerging trends on a daily, weekly, monthly basis. Identify quality issue/ rework which arises, effectively drawing out thematic insights and assign with the development of sessions and action plans to improve Quality Assurance outcomes. Oversight across incidents, ensuring the team are managing risks appropriately and address any potential knowledge gaps. Build and maintain strong stakeholder relationships from Business Insights and Analysis (BI&A),FCO, Line 1 Risk, FCC and risk teams. We’re interested in hearing from people who have Strong knowledge in Financial Crime and relevant industry regulations and compliance requirements. Strong experience with complex Excel spreadsheets and formulas and the maintenance and development of Tableau data sets and dashboards. High level of proficiency in financial analysis tools and software used for Quality Assurance Reporting. Exceptional analytical and critical-thinking skills to identify discrepancies, assess accuracy and evaluate financial data effectively Excellent communication and interpersonal skills for team management, reporting and collaboration. From here, the opportunities are endless At CommBank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to other Aboriginal and/or Torres Strait Islander employees across CommBank. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 24/03/2025