Open Application Form Information Systems Technical Officer Information Systems Full Time Position Job Number: R2601 Applications Close: 4pm Thursday 27 March 2025 Join our Information Systems Branch as a Technical Officer and contribute to supporting and improving Council’s information systems. About the Opportunity In this role, you'll provide efficient operational and technical support, assist in improving service delivery through system enhancements, and ensure a seamless user experience for our internal customers. You'll work closely with the Service Desk Team Leader to implement best practices while delivering professional, friendly, and responsive customer service. If you have a keen eye for problem-solving, a customer-first mindset, and a drive for continuous improvement. What you will bring Ideally the successful applicant will have the following: Post-secondary qualifications (e.g. Certificate IV level), or currently studying, Information Systems. (For example, Certificate IV in IT etc.) and/ or relevant experience in the area of Information Systems Proven experience working with business process and/or IT concepts and maintaining and installing major software applications Proven expertise in delivering services within a service desk environment Proven ability to complete assigned tasks within established deadlines Proven experience working with project teams preferably during the implementation of business related software Hold a current satisfactory Police Check or willing to obtain one prior to employment Current drivers licence Salary and Conditions The position is classified within Band 5 of Council’s Current Enterprise Agreement ranging from $77,725.96 to $89,201.84 per annum plus statutory superannuation. Benefits As an employee you will have access to benefits such as: Flexible Work Arrangements (Flextime, Purchase of Additional Leave) Relocation Assistance available to support your move to the region Monthly Accrued Day Off (available to full-time employees) Financial recognition upon successful annual performance review, including either progression through banding structure or end-of-band bonus payment. Study Support Program with Paid Study Leave and Financial Contribution to Qualification Fees Learning and Professional Development Opportunities Support for Families: 16 weeks Paid Parental Leave or 32 weeks at Half Pay Bi-Annual Employee Recognition Celebration for Milestones and Achievements Employee Health and Wellbeing Initiatives: Discounted Health Insurance and Gym Memberships Employee Assistance Program: Free Counselling for Employees and Immediate Family Members Active Social Clubs Mildura Rural City Council is an equal opportunity employer and is committed to building a culture that values diversity. We encourage applications from individuals of all ages, backgrounds and identities. We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position. All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment. Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check. Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role. Applying for this position All applications must include: A completed Job Application Form A resume A covering letter Applicants that do not address the key selection criteria in their application may not be considered Submit your application By email to: humanresources@mildura.vic.gov.au All emailed applications will be acknowledged. In person to: Mildura Rural City Council, 108 Madden Avenue, Mildura By mail to: Chief Executive Officer Mildura Rural City Council PO Box 105 MILDURA VIC 3502 More information Call Human Resources on (03) 5018 8197 Email humanresources@mildura.vic.gov.auReference NumberR2601 Job TypeFull Time PackageBand 5 of Council’s Current Enterprise Agreement ranging from $77,725.96 to $89,201.84 per annum plus statutory superannuation.