Management (Manufacturing, Transport & Logistics)Full timeFor the last 20 years, Southern Cross Industrial Group has been providing innovative and reliable solutions across a number of brands in the mining, agricultural, and construction industries throughout Central Queensland.The Southern Cross Industrial Group has grown to meet the challenges of the Construction, Energy, and Natural Resources sectors through investment in technical innovation and support services that have set new standards in efficiency, cost savings, and technical expertise delivered to some of Australia’s largest projects.Are you an experienced Operations Manager with strong leadership skills and a passion for ensuring efficient and safe workplace practices? We are seeking a highly motivated Workshop & Facility Manager to oversee our operations, including workshop management, customer satisfaction, safety, and facilities maintenance.Key Responsibilities:Oversee OHS compliance, safety toolbox meetings, and pre-startsEnsure effective housekeeping, site access control, and incident reportingSchedule safety and toolbox meetings regularly to maintain a culture of safetyHandle customer complaints, follow-ups, and deliverablesOversee warranty management and ensure high customer satisfactionPlan and schedule jobs for workshop staff, field service teams, and mobile servicingProvide leadership and direction to workshop technicians, administration teams, and apprenticesConduct performance reviews, manage day-to-day operations, and support employee development through training and mentorshipOversee quality control activities, including QA documentation and reliability follow-upsVerify scope and quotes to ensure high standards of work are metPlan and schedule incoming logistics, truck movements, and maintenanceMaintain operational software development, leave management, and process implementationEnsure regular fleet maintenance, scrapping, and disposalOversee facilities management for Mackay and Proserpine, including fire safety, plumbing, waste management, and maintenanceEnsure site safety and environmental compliance, managing inspections and repairs.Desired Skills & Experience:Proven experience in workshop and facility management, with a solid understanding of operational procedures, safety, and customer satisfactionStrong leadership, people management, and mentorship abilitiesExceptional organisational skills and the ability to manage multiple tasks simultaneouslyFamiliarity with fleet management, quality control processes, and facilities maintenanceExcellent communication skills and the ability to build strong relationships with clients, team members, and vendorsIf you're an operations expert with a passion for ensuring smooth and efficient workshop and facilities operations, we’d love to hear from you!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a facilities manager?How many years of people management experience do you have?Have you worked in a role which requires a sound understanding of OH&S/WHS?What's your expected annual base salary?
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