Job Description
About Our Client
Our client is a global leader in the design, manufacture and distribution of eyewear products.
Senior Store Manager Role
We are seeking an experienced senior-level manager to join our Sydney Flagship locations across Castle Hill and Sydney City.
Key Responsibilities
* Sales:
o Oversee the overall profitability of the store, ensuring all targets and KPIs are met and exceeded.
o Support team members in achieving their personal targets and KPI goals.
o Accountable for all costs and overall financial stability and growth of the business.
* Team:
o BUILD AND NURTURE A HIGH-PERFORMANCE CULTURE WHERE TEAM MEMBERS DEVELOP AND GROW.
o ACTIVELY SOURCE AND RECRUIT NEW TALENT TO SUPPORT BUSINESS GROWTH.
o DIRECT THE POSITIVE INDUCTION AND ON-BOARDING OF NEW TEAM MEMBERS.
* Customer Experience:
o CREATE AN ENVIRONMENT THAT UPHELDS COMPANY STANDARDS FOR AN ULTIMATE IN-STORE EXPERIENCE.
o ENSURE TEAM MEMBERS ARE TRAINED IN DELIVERING EXCEPTIONAL CUSTOMER SERVICE.
* Operations:
o Maintain operational excellence in-store in line with brand standards.
o IDENTIFY OPERATIONAL OPPORTUNITIES OR GAPS WITHIN THE STORE.
Requirements
* STORE MANAGEMENT EXPERIENCE IS REQUIRED.
* STRONG SALES BACKGROUND WITH CONSULTATIVE SELLING EXPERIENCE.
* A KEEN BUSINESS MIND WITH PROVEN TRACK RECORD OF DRIVING TOP-LINE SALES.
About Us
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