Customer Support Officer - Cairns
* Immediate Start
* Government Role
* Temporary role - 2 months
The Client
Our Client supports the growing QLD community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work.
The Opportunity
Are you passionate about delivering exceptional customer service and enjoy being the first point of contact for customers? We’re looking for a Customer Support Officer to join our dynamic team and assist with customer inquiries, applications, and support tasks.
As a Customer Support Officer, you will:
* Be the first point of contact for customers, providing assistance with applications and answering queries.
* Support offline duties and make outbound calls when required.
* Provide accurate information and advice on building-related matters, including legislation, services, policies, procedures, and products.
* Deliver exceptional service to both internal and external customers, ensuring positive interactions even in challenging situations.
* Collaborate with a team to maintain smooth workflows and enhance the customer experience.
About You
* A strong background in customer service.
* The ability to start immediately.
* Can work autonomously when needed.
* An inviting, patient, and kind personality.
* The capability to remain calm and resilient when handling challenging customer interactions.
* A team-oriented mindset, eager to collaborate and support colleagues.
To Apply
Applications in Word format should be forwarded to us by clicking the ‘Apply’ button below. For a confidential discussion you are welcome to call Daria on (07) 4034 5000.
About Us
With offices in Cairns and Townsville, Precruitment is Regional Queensland’s leading recruitment consultancy, specialising in permanent and temporary roles. With a focus on administration and professional talent, we are selected suppliers to local businesses, Queensland Government, Government Owned Corporations and Local Government. We have a broad client base throughout Regional, North and Western Queensland.
Speak to the professionals who actually live and work in the Queensland Regions. Lifestyle and Career – you can have it all!