About the Role
Are you an experienced mobile banker who is passionate about delivering exceptional customer service? Are you ready to be part of an ambitious, forward-thinking and community centric bank that's transforming and growing? Here at BOQ Group, we are looking for a motivated and customer-focused senior Mobile Banker to join us as Executive Mobile Banker and be part of our journey to redefine banking convenience and accessibility.
As the Executive Mobile Banker, you will be at the forefront of our customer relationships, bringing personalised financial advice directly to our customers, wherever they are. You'll provide tailored solutions, delivering a seamless banking experience and supporting them to meet their financial goals.
As a professional in the field of personal lending and mobile banking, you will be able to coach other members of the team and showcase your customer-first attitude, with a strong delivery-focus mindset with an adaptable and proactive approach.
About you
You're an ambitious and optimistic mobile banking professional with a curious mind and an inclusive approach. You're accountable and lionhearted, ready to build social capital through banking.
With a strong background in personal lending, and with a track record of meeting targets, you will have a proven history of delivering high-level customer service and strong community relationships.
Your presentation skills are top-notch, you're a decision-maker with excellent communication skills, always putting the customer at the center of all decisions.
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Perks
• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index