Housekeeping Supervisor
We are seeking a detail-oriented and operationally skilled Housekeeping Supervisor to join our team. This is a full-time position reporting directly to our Executive Housekeeper.
Your Responsibilities Include:
* Supervise the Housekeeping team to ensure effective systems and operational procedures, including daily checklists, are implemented.
* Monitor rosters, attendance, and productivity of the team.
* Empower individuals to develop and maintain good practices.
* Drive guest satisfaction by empowering teams to provide exceptional service.
* Deliver hands-on supervisory leadership across your areas.
* E nsure compliance with WHS processes and procedures.
* Closely collaborate with other departments for smooth transition of services.
* Assist in on-the-job department and staff training.
* Promote company health and wellbeing processes and procedures.
About You:
To be successful in this role, you will have:
* Proven experience as a Supervisory role in housekeeping operations within the hotel industry.
* Strong leadership skills and natural flair in motivating others.
* A passion for developing team skills in all aspects of onboarding and training.
* Excellent communication and interpersonal skills, along with a focus on guest service.
* Attention to detail second to none.
* Good organisational and time management skills.
* Ability to work under pressure and make decisions.
* The ability to work a full-time schedule.
Please note: You must already hold the relevant Visa status to live and work in Australia. We cannot offer sponsorship opportunities and are unable to consider Work Holiday Visas or Student Visas.
Benefits:
* A market leading 50% F&B discount across all venues.
* $99 Room rates and generous friends and family discount.
* Lifestyle benefits including extra leave and earth advocacy days.
* Green future - committed to enhanced sustainability practices.
* Dedicated Internal Mobility Programme and reward scheme.
* Online learning, career enhancement, and development plans.
* Personalised employee support network.
* Regular service recognition and team events.
Crystalbrook Collection is an award-winning hotel development and management company showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars where individuality is applauded.