GSM Electrical is the name behind the Trader brand, Australia's fastest-growing range of electrical accessories, aimed at the electrical contractor market. Owned and operated in South Australia, our DNA is 'Passion, Flexibility & Partnership', values we hold in every aspect of our business.Our Customer Relations Team is growing. We are now hiring a talented 'Customer Relations Assistant' to help us create the best customer experience for our internal & external stakeholders.We are looking for someone already skilled or wanting to make a start in customer service, sales & administrative support with a happy, confident & friendly phone manner.If you enjoy working in a friendly team environment and are enthusiastic, you might be the person we seek! This is a full-time position with a rapidly growing Australian owned and operated company.The Role:You will be responsible for delivering exceptional customer service via phone & email inbound queries.Create relationships with our clients, including electrical wholesalers & contractors.Ability to work autonomously & as part of a collaborative team.Processing of sales orders, credits & other data.Providing expert administrative support to the team.Support of our national sales team.Efficiently respond to customer inquiries & inbound sales orders.Provide customer support for technical queries, specifications, product availability, pricing & shipping information.Monday to Friday, with a flexible roster.About You:A "can do" attitude is essential to fit into the TRADER culture.Excellent attention to detail.Passionate, positive, focused & detail oriented.A flexible, adaptable approach.Exemplary phone manner & personality.A person who thrives in a collaborative & results-focused environment.Ability to multitask across numerous clients & tasks.Enjoyment and understanding of data entry & inbound sales.Ability to work in a close-knit, friendly team.If you share the DNA of our business, want to join a rapidly growing Australian-owned company and desire a challenging and rewarding career, please apply.Applications must include a cover letter & resume and be submitted via Seek.#J-18808-Ljbffr