Job Title: Telstra Retail: Customer Service & Sales Consultant
Job Summary:
We are seeking a passionate and customer-focused Retail Sales Consultant to join our team in-store. As a key representative of Telstra, you will provide an exceptional in-store customer journey through outstanding customer service, empowering customers to transform their telecommunications experience.
Key Responsibilities:
* Deliver an exceptional in-store customer experience through consultative sales approach and product knowledge.
* BUILD strong relationships with customers to understand their needs and identify solutions.
* Achieve sales targets and KPIs by identifying opportunities and customising solutions for customers.
* Stay up-to-date with the latest cutting-edge technology and gadgets to provide expert advice and support.
* Foster a positive and resilient approach to customer service within a busy environment.
Why Work at Telstra?
* Be part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
* Enjoy flexible work arrangements that suit your lifestyle.
* Take advantage of 30% off Telstra services, exclusive discounts, and rewards.
* Unlock your potential with unlimited access to 17,000 learning programs.
About Our Ideal Candidate:
* Demonstrate excellent communication and interpersonal skills.
* Display a passion for delivering exceptional customer service.
* Have experience in a customer-facing role.
* Show a willingness to learn and grow within the role and beyond.
How to Apply:
Please submit your application, and our next step is an assessment supported by our partner, Hire Vue. We look forward to hearing from you.