Lead Transformative Primary Care
Enhance community health outcomes in a culturally significant and community-focused health organisation.
About Us
Walhallow Aboriginal Corporation is committed to delivering culturally sensitive healthcare services to the Quirindi, Walhallow, and Coledale communities. Our comprehensive offerings include general practice clinics, health screenings, work development programmes, Aboriginal disability liaison support, and coordination of visiting services.
Our History
Rooted in a rich history dating back to the early 1900s, WAC has evolved from a pastoral lease into a vital community hub, advocating for Indigenous rights and promoting cultural awareness. By integrating cultural respect with modern healthcare solutions, we strive to create an environment where heritage and health converge.
The Role
We are seeking two full-time Administration Officers based in Quirindi and Tamworth, NSW. Reporting to the Practice Manager, these roles will be integral to the smooth operation of WAC's healthcare services. The successful candidates will provide frontline administrative support, manage patient bookings, and ensure a welcoming and culturally sensitive environment.
Your Responsibilities
1. Managing patient appointments, reception duties, and general inquiries
2. Supporting GPs, nurses, and Aboriginal Health Practitioners with administrative tasks
3. Maintaining patient records and ensuring confidentiality
4. Using clinical information systems to process bookings and records
5. Assisting with Medicare billing and claims processing
6. Providing administrative support to the Practice Manager and clinic staff
7. Ensuring compliance with healthcare policies and procedures
8. Deliivering exceptional customer service to patients and stakeholders
About You
To be considered for this role, you will need:
* A minimum of 2 years' experience in administration, preferably in a medical or clinical setting
* Cert III in Business Administration or a relevant qualification
* Strong organisational and multitasking skills
* Excellent communication and interpersonal abilities
* Proficiency in Microsoft Office Suite and experience with patient management systems
* Ability to work under pressure in a fast-paced environment
* High-level attention to detail and confidentiality
* Knowledge of local community services and cultural sensitivity is highly valued
What We Offer
Compensation includes a competitive annual salary, negotiable based on skills and experience, plus a host of excellent benefits, including superannuation and tax-effective salary packaging options, professional development opportunities, a supportive workplace culture that values relationships and teamwork, and a stunning regional lifestyle in the picturesque New England region of NSW.