MARINA CONCIERGEOne of the world's most iconic boating locations; a vibrant lifestyle and a world class marina could be your next workplace!Our 301 berth Hamilton Island Marina located in the heart of the Great Barrier Reef now has an opportunity for a customer-driven Marina Concierge to join our team.The Hamilton Island Marina is located in the heart of the Great Barrier Reef, where a boating paradise awaits.
With a jet airport serviced by Virgin Australia, Qantas and Jetstar, and with direct flights from Sydney, Melbourne, Cairns and Brisbane, upon arrival our guests are just minutes away from being on their vessel.
This makes it the perfect location to keep their vessel to cruise and explore hidden bays, iconic beaches and discover their own piece of the Great Barrier Reef.
And that's where you come in!Your day will see you doing everything that is needed to ensure the Marina guests stay runs smoothly and they enjoy their time with us.
Your BenefitsSave money with subsidised furnished staff accommodationStaff perks - discounts on restaurants and activities including $15 pw gym membershipFantastic work culture and supportive communityWalk to work - forget city traffic Enjoy living and working on the doorstep of the Great Barrier Reef!Your RoleFull time permanent positionCoordinate arrivals, departures, airport and resort transfers for the Marina guestsMeet and greet all vessel owners and crew into the Marina and Dent Island mooringsEnsure a high level of customer service and guest satisfactionFulfil day-to-day request from skippers including cleaning and detailing of vessels; delivery and pickup of laundry and linen and administration dutiesTake paymentsDealing with all general enquiries and complaints in a pleasant and efficient mannerAssist with Marina Office and boatyard duties as requiredAbout YouYou will love boats, boaties and everything to do with the water.
You're sharp and super organised.
You are an excellent communicator, both written and verbal and have an unwaivering commitment to providing friendly, efficient service.You will also have:A current QLD drivers licenceCoxswain 3 qualificationCurrent First Aid & CPRStrong Administration skillsHigh standard of personal presentationAbility to communicate with a range of guests and key stakeholders