Mishandled Baggage (MHL) Melbourne Airport, VIC
Join to apply for the Mishandled Baggage (MHL) Melbourne Airport, VIC role at dnata .
Have you ever dreamed of working at the airport? Well, this is your chance to join the world's leading Ground Handler at Melbourne International Airport! dnata is one of the most recognised ground services companies in the world, and we are looking for motivated, passionate, team-focused, and energized employees to complete the job on hand and deliver on the promises to our customers. dnata is proud to offer on-the-job training and upskilling, allowing for opportunities for career progression and professional development!
Our Mishandled Baggage team is responsible for tracing and locating mishandled bags for a number of international carrier clients. They are also responsible for reporting on damaged bags directly back to the airline. They ensure efficient, safe, and accurate adherence to the clients’ requirements during an aircraft turnaround and achieving required KPIs for our clients.
Primary Duties And Responsibilities
* Being the first point of contact for passengers at the carousel.
* Checking the loading details of passengers.
* Monitoring carousels for issues such as belt stoppages and passenger issues.
* Liaising with the below wing team for missing baggage.
* Recording rush bags received.
* Reporting issues to the Baggage Services Supervisors.
* Creating and tracing files for missed or damaged bags.
* Forwarding/delivering baggage to passengers.
To Be Successful You Will
* Be available for shift-work across a 24/7 roster including mornings, evenings, and weekends.
* Have a full Victorian Driver’s License (mandatory).
* Be an Australian/New Zealand citizen or permanent resident.
* Willing to complete a full pre-employment medical/Drug and Alcohol testing along with a satisfactory security clearance (ASIC).
Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC), pre-employment medical/Drug & Alcohol test, and full vaccination.
Please note that only successful candidates will be contacted. If you have not received a response from us within the closing date from applying, please assume you have been unsuccessful.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Airlines and Aviation
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