Lead Our Team and Drive Excellence in the Commercial Vehicle Industry Bunbury Trucks Sales & Service has been a trusted name in the Southwest for over 25 years, earning a reputation as The Japanese Truck Specialists.
We specialise in the sales and servicing of a variety of brands including Fuso and Hino trucks, offering a full range of solutions, including 24/7 breakdown assistance, on-site fleet maintenance, and a comprehensive genuine parts supply.
As we continue to grow, we are seeking an experienced and strategic General Manager to lead our dealership, drive business performance, and enhance our market presence.
About the Role As the General Manager, you will have full accountability for the dealerships sales function, ensuring strong revenue growth and customer acquisition.
You are directly responsible for sales performance and overall business outcomes, working closely with the sales team to drive success.
Additionally, you will have a direct report managing parts and service operations, ensuring that the dealership maintains high standards of customer satisfaction and operational efficiency.
Your focus will be on driving profitability, optimising operational efficiency, and ensuring customer satisfaction, while fostering a high-performance culture within the organisation.
You will work closely with department heads and external stakeholders, including manufacturers, suppliers, and key clients, to strengthen Bunbury Trucks Sales & Services standing as a market leader in the commercial vehicle sector.
Key Responsibilities Strategic Leadership & Business Growth Develop and execute a business strategy that aligns with company goals and drives revenue growth.
Monitor and manage the dealerships financial performance, including budgeting, forecasting, and cost control.
Identify and capitalise on new business opportunities, such as fleet sales, service contracts, and parts distribution.
Ensure compliance with industry regulations and manufacturer requirements.
Sales & Customer Relations Oversee new and used truck sales, ensuring targets are met and profitability is maintained.
Build and maintain strong relationships with customers, fleet operators, and industry stakeholders.
Analyse market trends and develop competitive strategies to maintain a strong market position.
Collaborate with the marketing team to implement effective promotional campaigns and brand-building initiatives.
Operations & Service Excellence Ensure efficient operations across all departments, including our 24/7 breakdown service and on-site fleet maintenance.
Optimise inventory management for parts and vehicle stock to ensure availability while minimising costs.
Drive a customer-centric culture, implementing service excellence initiatives and ensuring customer satisfaction KPIs are met.
Monitor key operational metrics, including turnaround times, service efficiency, and warranty claim management.
Leadership & Team Development Lead, mentor, and develop a high-performing team across all dealership departments.
Foster a positive workplace culture that promotes teamwork, accountability, and continuous improvement.
Implement training and development programs to upskill staff and enhance performance.
Conduct regular performance reviews and provide feedback to drive employee engagement and retention.
About You Industry Experience & Knowledge Proven experience as a General Manager, Dealer Principal, or Senior Manager in a truck or automotive dealership.
Strong understanding of commercial vehicle sales, service operations, and parts distribution.
Experience working with OEMs, manufacturers, and key industry stakeholders.
Leadership & Business Acumen Demonstrated ability to lead and manage diverse teams effectively.
Strong financial management skills, with experience in budgeting, P&L management, and cost control.
A track record of driving sales growth, increasing profitability, and optimising dealership performance.
Customer-Focused & Results-Driven Strong customer service orientation, with a focus on building long-term client relationships.
Excellent problem-solving and decision-making skills in a fast-paced environment.
Ability to develop and execute strategic plans that enhance customer retention and satisfaction.
Communication & Negotiation Skills Strong ability to negotiate with suppliers, manufacturers, and corporate clients.
Excellent interpersonal and communication skills, both written and verbal.
Proficiency in CRM systems, dealership management software, and Microsoft Office Suite.
What We Offer Competitive Salary - Rewarding excellence and achievement.
Company Vehicle & Fuel Allowance Support for on-the-go leadership.
Professional Development & Career Growth Opportunities for training, networking, and career advancement.
Supportive & Collaborative Work Environment A culture that values expertise, teamwork, and innovation.
Established & Respected Brand Be part of a company with a strong reputation in the commercial vehicle industry.
How to Apply If you are a dynamic and experienced leader looking to take on a strategic, high-impact role in the truck dealership industry, we encourage you to apply.