Level 1 and Level 2 ICT Systems Support Demonstrated experience across multiple computer networks and systems Skilled at providing IT support across an organization and liaising with company stakeholders Full-Time salary $89,000 - $95,000 plus Superannuation About The GEO Group Australia We are the country's leading provider of outsourced correctional services, operating in NSW and VIC. GEO aims to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with. Our company is defined by us always acting with Integrity, showing everyone Respect without fail, being Accountable at all times, always being Agile and continuously looking for opportunities to be Innovative. About Ravenhall Correctional Centre Ravenhall is Victoria's largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEO's Continuum of Care operating philosophy. About the Opportunity The Information Technology Administrator will ensure that the 'facility' computer network, hardware, software and necessary programs are working correctly and are accessible to all users as required. The 'Facility' includes Ravenhall Correctional Centre, Statewide Services Building and Community Reintegration Centre (Richmond). Key Accountabilities Demonstrated experience administering and working with Windows Server environments, including Active Directory, DNS, DHCP, Group Policy Management and Microsoft Azure. Demonstrated experience administering Local Area Networks, including virtual LAN (VLAN) using CISCO Catalyst switches and routers. Knowledge and expertise in administering CITRIX virtual apps and desktops, CISCO call manager, CISCO telephony, and video conferencing devices Knowledge and expertise in Information Security Manual (ISM) & Cyber security threats and vulnerability assessments and preventions Sound understanding of computer, network, LAN and WAN data security principles. Ability to develop an understanding of Information Security Manual (ISM) standards Demonstrated customer support experience, including use of Help Desk Well-developed analytical and problem solving skills. Ability to manage diverging priorities in a dynamic work environment. Working knowledge of Microsoft Windows 10 Operating System and SSCM image development Knowledge of administrating Microsoft Office 365 management portal and O365 products Microsoft MCSE, MCITP Systems Administrator (Active Directory) Cisco CCNA certification highly desirable, M365 knowledge preferred. Experience with AS400 systems, Microsoft SQL, Internet Information Services (IIS), SharePoint. Experience with biometric identification Knowledge of, or experience with VMWare virtualization technologies Experience with IT Project activity About the Benefits Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO include, but are not limited to: Role diversity and internal career progression opportunities Support with Professional Registration costs Flexible working arrangements Competitive salary and rewards scheme Free parking Employee Assistance Program Staff gym Subsidised meals Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia. REACH Program Discounted Private Health Insurance (Medibank Private) VCEA (Victorian Correctional Employees Association) How to Apply To initiate the application process, click on the "Apply" button and proceed through the application questionnaire located beneath the job advertisement. Please note: Only permanent Australian residents, Australian citizens or candidates with unrestricted visas and the right to work in Australia are eligible to apply for these positions. To be considered for this role, applicants must submit a cover letter and a current resume. For any enquiries, or to discuss the position in more detail please contact Recruitment at ****** This is a rare opportunity to join an organisation that is growing and dedicated to improving our communities. Don't wait - Apply Now! Aboriginal and Torres Strait Islander applicants are highly encouraged to apply Applications close at 11:59pm, Sunday 17 November 2024 We are always looking for people to join our company who share the values that we stand for: INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE #J-18808-Ljbffr