Senior Communications OfficerOngoing Full-TimeTamworthAbout us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW. About the role We have an opportunity for a Senior Communications Officer to be part of our Radio Operations Group, Technology & Communication Services Command. The Senior Communications Officer is responsible for providing situational leadership to a work group of Communications Officers to task, coordinate and monitor the activities of police resources responding to incidents. The role also processes urgent and non-urgent telephone calls providing timely information to operational police to enable appropriate action to be taken. An essential requirement of this role is completion of Communication Officer training course and attainment of Communications Officer fourth year increment and completion of Leadership in the Workplace training course or equivalent skills and qualifications. For more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role), click here to view the role description. What we can offer you At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include: competitive salary;flexible work options;opportunity to purchase leave;annual leave loading;corporate wellbeing programs including seminars and the Fitness Passport;free annual influenza vaccination and;salary packaging options via superannuation contributions or a novated vehicle lease.How to Apply Applications can only be submitted electronically via the I Work for NSW website. To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role. Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview. You must also address each of the following Target Questions (300 word limit per question) in the text boxes provided in the online application or attach as a separate document. Target Question 1: Senior Communications Officers are considered first line, as such, they are responsible for managing various work groups within a Radio Operations Centre. Describe a situation where you managed a major incident. How did you ensure an appropriate police response, coordinate adequate resources and meet customer service expectations? Please ensure you provide answers based on personal experience not generated via AI, as first-hand experience will be queried during the interview process. Target Question 2: Senior Communications Officers play a pivotal role in mentoring and developing junior staff within the workplace. Describe an instance where you had to address the poor performance of a fellow officer. How did you manage the situation and what was the outcome? Please ensure you provide answers based on personal experience not generated via AI, as first-hand experience will be queried during the interview process. If you require any further information about this opportunity, please contact the hiring manager Jeff Todd via (02) 9265 4704. Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. To be eligible to apply for this role, you must meet one of the following statuses: an Australian Citizen;a permanent resident of Australia; ora New Zealand citizen. Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force. Our commitment to Diversity The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages. If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity team by email at ******. If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at ******. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. For more information on applying for roles with the NSW Police Force click here #J-18808-Ljbffr