About Hungry Jack's
Hungry Jack's is a franchise of the international Burger King Corporation.
With over 440 stores in Australia and more than 20,000 employees, we are an iconic Australian brand, delivering quality products within the Quick Service Restaurant industry.
The Role
This is a permanent full-time position with a salary range of $75,000 - $80,000 + Super.
As a Retail Manager, you will be responsible for the safe, effective and efficient operation of the restaurant under the supervision of the Restaurant Manager.
You will lead a Business Portfolio to ensure outstanding business results, while contributing to a culture of inclusiveness aligned with our cultural pillars: Growth Mindset, People Power, 100% Guest Obsessed, Stronger Together, Make a Difference.
Your Key Responsibilities:
* Provide Safety Leadership
* Manage day-to-day operations with a focus on safe work practices that are compliant with local legislation and Hungry Jack's standards.
* Ensure safety and security procedures are enforced.
Creating a Guest Obsessed Culture:
* Interview, hire, train and supervise your team to deliver exceptional guest service on every occasion.
* Evaluate employee performance, promotions, disciplinary discussions and resolve employee grievances appropriate to your role.
* Ensure that guests receive prompt service and quality food.
Building the Brand (Business Planning):
* Utilise your Business Priority Plan to continually improve your Restaurant performance.
* Review business results regularly and communicate to your team, with clear action plans implemented to achieve improvement.
* Participate in community engagement initiatives in your local area, to improve visibility and build brand loyalty.
Leading a High Performing Team:
* Create a culture that emphasises growth, trust and accountability.
* Build your Restaurant Team, to ensure effective shift coverage with productive and proficient employees.
* Develop and maintain a succession plan that engages and retains your internal talent pipeline.
Managing the Business (Profit and Controllables):
* Accurately project sales, to ensure rostering and ordering support our guest obsession.
* Plan and prepare work schedules and assign employees to specific duties.
* Manage controllables (own portfolio) to achieve profit goals.
* Conduct regular stock take of inventory, maintain stock records, ensure alignment within budget.
Requirements:
* AQF Associate Degree, Advanced Diploma or Diploma or at least three years of relevant experience.
* Pass a National Police check.