Company Overview
We are more than a global leader, welcoming individuals as they are and offering roles that match their unique personality. We support growth and learning every day, ensuring work brings purpose to life.
Working in Manly Beach offers a one-of-a-kind experience with breathtaking views and a talented team.
Job Summary
As a Porter, you will provide exceptional guest service at all times, making them feel welcome and comfortable. You will also ensure the front office premises are safe, clean, and comfortable for guests.
Benefits
* Work by iconic Manly Beach
* Staff canteen with food and drinks available
* Discounts on Accor Properties (up to 70%) and Restaurants (30% off)
* Dry-cleaning services provided, allowing time to focus on personal life
* Accor Group Benefits: Employee Assistance Program, Birthday day off, discounted gym membership, and more
Key Responsibilities
* Greet guests upon arrival and departure
* Use guests' names during interactions
* Check daily arrival lists for special guests or those requiring assistance
* Collections and delivery of luggage, mail, messages, and equipment in an efficient manner
* Escort guests to their rooms and place luggage inside
* Deliver and collect group luggage efficiently
* Park and retrieve guests' cars with care (when necessary)
* Explain room and hotel facilities to guests and answer questions
Requirements
To be successful, you should have:
* Previous experience in a hotel or serviced apartments environment (preferable)
* Strong written and spoken English skills
* Sound knowledge of the local area
* Australian Driver's License is required