Cash and Voucher Assistance Coordinator (international humanitarian register) Australian Red Cross is seeking skilled Cash and Voucher specialists to join our International Delegate (aid worker) Register. From the Delegate Register, Cash and Voucher Assistance (CVA) Coordinators can be deployed internationally by the Red Cross to support individuals and communities impacted by humanitarian disasters or conflicts. Deployments typically range in duration from two to twelve months and are salaried. Please note that recruitment to the Delegate Register does not guarantee employment with Red Cross. It does however place the individual on standby to deploy, and enables suitable preparation and training for deployment, should the need arise. If you are interested in working internationally with Red Cross as a CVA Coordinator, we encourage you to read the below role profile which provides additional information on the requirements of this position, to consider your suitability. Please note that we are only able to consider applications from candidates who are citizens or permanent residents of Australia. Australian Red Cross’ International Delegate Register The Red Cross and Red Crescent (RCRC) Movement is the largest humanitarian network in the world. It comprises the International Committee of the Red Cross (ICRC), the International Federation of the Red Cross and Red Crescent (Federation) and 192 National Societies. The RCRC mandate is to protect and support populations experiencing conflicts, disasters and other vulnerabilities. ARC maintains an active register of highly screened and trained humanitarian workers (referred to as delegates within the Red Cross) who are deployed to international crises when local capacity is overwhelmed or where additional specialist resources are required. Deployments take place through fixed-term contracts, with delegates seconded into the operations of the ICRC or Federation. In all activities, Australian Red Cross’ delegates, staff, volunteers and members are guided by the Fundamental Principles of the Red Cross and Red Crescent Movement. Humanity • Neutrality • Impartiality • Independence • Voluntary Service • Unity • Universality. To read more on these principles, visit https://www.redcross.org.au/about/fundamental-principles/ Cash and Voucher Assistance Coordinator: Position Summary Candidates recruited to join the ARC delegate register as Cash & Voucher Assistance (CVA) Coordinators support humanitarian relief operations for individuals, households and/or community recipients. They are responsible for developing relief and recovery response strategies that include appropriate use of CVA that builds on existing National Society cash preparedness capacity, with a focus towards quality and accountability to beneficiaries. Further, the CVA Coordinator ensures effective coordination and harmonisation of CV response components with external CVA stakeholders including government, private sector and humanitarian community through informing, aligning and coordinating CVA components as necessary to avoid duplication and maximise the impact of the overall humanitarian response. Education and Professional Registration Requirements Bachelor's degree, diploma or similar qualification in Disaster Management, Project Management, IT/Computer Science or Finance. Other Essential Requirements Citizen or permanent resident of Australia Fluent spoken and written English. Level B2 (CEFR standard) in a second language (Russian, French, Arabic, Spanish) strongly preferred. Extensive professional experience as aligned with the technical and behavioural competencies (outlined below). Previous international humanitarian and/or development experience in low-income countries (non-government organisations, international organisations or charity). Digital Literacy, including ability navigate digital devices (laptops, smartphones), analyse web-based information and work effectively with the Microsoft Office suite of applications. Ability to drive a manual car. Personal motivation to provide humanitarian assistance to individuals and communities impacted by disasters or armed conflict. Ability to adapt to and function effectively in challenging living conditions and potentially unstable security environments. Ability to work effectively while under pressure and within multicultural teams. Excellent organisational skills. Technical Competencies Assessment and analysis Differentiates between affected population general and/or specific needs and vulnerabilities which may arise when CVA is used. Diagnose when needs and/or vulnerabilities are being exacerbated by CVA interventions Analyses CVA relevant information collected during needs and vulnerability assessments. Analyses community centred information on behaviours and practices and selects relevant community engagement strategies. Program, Plan and Delivery Design Identifies target groups and determines transfer values with sector colleagues informed by assessment and analysis data. Identifies similarities and differences between existing social protection and CVA interventions in the operational context. Applies and adapts CVA specific tools at the appropriate phases of the project cycle or in a specific sector, and shares findings with key stakeholders. Implementation Adapts identification, authentication and registration tools (systems, forms, databases) for CVA interventions trains staff to use the tools. Adapts distribution, encashment and reconciliation tools for the context and trains staff to use these tools. Manages programme accountability and selects the best practices for staff and recipient safety and security, which need to be addressed throughout the delivery and reconciliation process. Behavioural Competencies Cultural Awareness Design solutions and plans operations that consider local cultural factors. Respect cultural norms and practices within the operational context Tailor programmes and operations in line with socio-political and cultural context, with specific focus on addressing the needs of vulnerable groups. Coordination Proactively engages with National Society and other relevant Movement stakeholders to share information and plans to address evolving gaps. Harmonises activities and information flow across agencies including humanitarian actors, government bodies and communities. Information management Coordinates and liaises among sectors in order to identify data and information priorities and gap. Collates, analyses and interprets data relevant to their role to understand the gaps and how to support the operations. Identifies and requests relevant and specific data and information products. Treats sensitive or confidential information appropriately. Integrity Act in accordance with Movement principles and values. Model ethical behaviour and uses the power of their position with integrity and accountability Refer reports of violations onwards using appropriate channels. Develop concise, consolidated reports that analyse progress, challenges and plan for follow-up action across the sectors. Personal Resilience Appropriately copes with stressful situations by remaining constructive and positive under stress and stays focussed on objectives as the operation evolves. Recognises signs of own and team members’ stress and seeks or offers support to strengthen physical and mental well-being and resilience. Candidate Assessment All candidates will be assessed based on technical and core competencies specific to this role. Candidates may be further invited to take part in a competency-based interview, assessment centre and psychological assessment. Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH) & Child Protection Australian Red Cross reserves the right to conduct background checks on all candidates, including police, working with children checks, personal reference checks and other checks Australian Red Cross considers necessary. Candidates who do not pass a work with children check, or whose backgrounds checks suggest they may pose a risk to the safety and wellbeing of others will not be considered for this position. Operational Constraints In line with the principle of neutrality, please note that staff seconded to the International Committee of the Red Cross (ICRC) cannot be deployed to any country of origin. Delegates must be in good health and agree to participate in health clearance processes prior to any assignment. For more information on the CVA Coordinator profile, and working internationally with Australian Red Cross, contact Alice Fahey on afaheyredcross.org.au. Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities. Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. Other details Job family International Relations Job function Individual Contributor Pay type Salary Employment indicator Contractor Travel required Yes Required education Bachelor’s degree