Company OverviewTOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solutions for the food industry. We transform global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, our strength for over 50 years.At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.Job RoleThe purpose of this position is to lead the technical outcomes of our customer projects in the APAC region. This role will predominantly work with regional customers while also working closely with the project team to provide customers with a consistent high-quality solution. You will ensure customer satisfaction, margin control, timeframe, and quality goals are met. This role is responsible for ensuring our technical solutions are compliant while meeting the contracted technical outcomes.Our Project Delivery team is passionate about our customers as they are about our products. They need to be deeply committed to ensuring that our products and customer support/technical support services assist in protecting and enhancing our customer's brands.Key Responsibilities:Technical DesignProduce detailed layout designs for small projects up to large turnkey projects by selecting best fit productsProduce machine layouts using 2D/3D models and drawingsAccurately record data relating to projects and ensure this aligns with the specification document and take action to resolve any outstanding questionsProvide engineering support in the delivery and commissioning phase of projectsProcessing order entry for internal productsSpecifying and ordering 3rd party equipment to integrate with our own equipmentProject DocumentationUnderstands total project documents required and coordinates and collates documentation to an excellent standardCoordinates a Master project layout of each Product and Third Party SupplyAccurately record data relating to projects and ensure this aligns with the contract and take action to resolve any outstanding questionsProduce regular reporting on project processWorking with 3rd party equipment suppliers to correctly integrate with our ownAssisting with internal improvement projects, (e.g. Pre-Quote Questionnaire, Team Planner, Pricing Sheet updates etc.)Relationship ManagementEngages with the customer via email, phone and in-person, presenting a polite and professional manner and displaying commercial sensitivity to establish and maintain a strong and trusted relationshipProvides product support according to standard rules where appropriate including cost structuring, assembly, installation of the product and advice on minor customisationsSolutions EngineeringWork with sales teams to prepare accurate system proposals and specifications for customer contractsValidate assumptions and identify risksCustomer Project Design, Development & ExecutionDesign and engineer customer solutions to match the defined contracted specificationsPrepare solution demonstrations for customer functional acceptance test sign-offWork to project budgets, timeframes and quality frameworks to achieve project goalsIdentify, mitigate and manage project risksEnsure compliance of each project is maintained and documentedProvide high quality project documentationQualificationsAbout you:Tertiary qualification in an engineering related disciplineAbility to work in an open office environment as well as industrial customer worksites3–7 years' experience in a technical projecting environmentExperience leading and working in project teamsAbility to travel domestically up to 40%Must have or be able to obtain a valid passport and be able to travelAbility to drive without restrictions in residency countryAdditional InformationWhy work for us:Birthday leave - have a day off on usSuperannuation paid on top of base salaryProfessional training and development: We are passionate about people and seeing them succeed.Global career opportunities with a strong record for promoting internallyEmployee referral bonusJubilee programEmployee Assistance Program (EAP)We care for the planet and want to make a difference for the futureJob Type: Full-time