Lead the gaming room in this well-known venue and be the face to welcome guests at the reception. Oversee the small club and get to know your patrons. The Role Are you an experienced hospitality professional looking for your next big step? The Duty Manager position is a pivotal role, ideal for someone passionate about delivering exceptional customer service and leading a team. As a Duty Manager, you will oversee operations which are days, mids and nights, focusing on compliance, customer engagement, and operational excellence. Your responsibilities include managing the gaming room with 28 poker machines, ensuring safety with the support of security staff, and delivering outstanding service to guests. Additionally, you’ll supervise team members, fostering a positive and collaborative work environment while maintaining compliance with gambling regulations. The role has changed from just night shifts, it is now a great mix of days, mids and nights. Why This Role? This is more than just a job—it’s an opportunity to grow and make a significant impact in a developing venue. You’ll work closely with experienced mentors and be part of a team that values collaboration and flexibility. With potential progression to an Operations Manager role within 6-12 months, this position offers a clear path for career advancement. What You’ll Bring: Background in gaming, ideally in pubs or clubs. Strong leadership skills with the ability to manage and inspire a team. Proactive and customer-focused mindset. Advanced Responsible Gambling Certification. Prior management or supervisory experience in a gaming venue with moderate to high trade. Hours and Rewards: Full-time night shifts: Five days a week (40 hours) or the option for a four-day roster at a pro-rata salary. Salary: $80,000 plus superannuation (or can be adjusted for four-day roster). Leave: Four weeks of annual leave. Free on-site parking for all employees. Supportive, team-oriented culture that promotes collaboration and flexibility. Who Should Apply? This role is perfect for experienced Duty Managers or supervisors ready to take the next step. If you are passionate about hospitality, gaming, and customer service, this is your chance to join a growing venue setting new standards.