ICT Support Technician role at Royal Nut Company requires 2+ years of experience in IT, strong troubleshooting skills, and ability to work under pressure. GVRC on Behalf of Royal Nut Company Position: ICT Support Technician Salary: $73,150 plus 11.5% super Hours: 38 hours Mode: Full time Location: VIC The Royal Nut Company, a leader in premium nuts and dried fruits in Australia, is seeking an ICT Support Technician to provide technical support and resolve technical issues. Key Responsibilities: Assess and identify software and hardware needs to resolve technical issues. Provide responsive support for inquiries regarding software and hardware. Customize and adapt existing software applications to align with user requirements. Manage the installation and configuration of software applications. Promote efficient use of applications and equipment through user training and support. Assist in the implementation and maintenance of computer networks. Design, develop, and maintain the company website. Repair and replace peripheral equipment. Collaborate with team members to provide technical support. Qualifications: Relevant qualifications in IT, Computer Science, or a related field. Requirements: At least 2 years of relevant experience. Strong knowledge of hardware and software troubleshooting. Familiarity with network management and website development. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, with the ability to explain technical concepts to non-technical users. A proactive approach to learning and adapting to new technologies.