We have an opportunity for an Experienced Medical Receptionist to join our team at Armstrong Creek Doctors.
We require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a cheerful personality is a must as well as is the ability to think on your feet!
Your responsibilities will include:
* Open and Close clinic as per set procedure
* Greet patients and other callers in a professional and courteous manner
* Make appointments for patients
* Ensure medical records are managed confidentially and efficiently
* Accurately process patient payments via cash, Eftpos, and direct bill transaction.
* Invoice Medicare, Private Health Funds, TAC, Workcover.
* Knowledge of the MBS schedule and correct billing procedures
* Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
* Attend to patient enquiries
* Check and handle internal emails.
* Fill in the roster when staff is away, on holidays, and sick leave.
* Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
* Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing, and filing of all documents.
* At all times maintain confidentiality of patient personal and financial information.
* Complete recalls.
* Support the day to day operations of the medical centre.
* Exceptional customer service and teamwork skills.
* High level of computer literacy and IT knowledge.
* Experience using Best Practice is desirable.
In addition, the candidate must also provide the following:
* Current Police Check
* Current Working with Children clearance
* Current First Aid/CPR certificate
* Immunisation Record
* Driving Licence/ Photo ID
Selection Criteria:
* Demonstrated ability to work in a team
* Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
* Demonstrated strong organisational and problem-solving skills
* Demonstrated ability to work in a fast paced environment, including multitasking
* Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
* Demonstrated commitment to quality patient service
Join our dynamic team and click on apply with a cover letter or send it to hr@doctorsandco.com.au
Job Type: Casual
Pay: $24.00 – $33.00 per hour
Expected hours: 20 – 30 per week
Schedule:
* 8 hour shift
Ability to commute/relocate:
* Armstrong, VIC: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
* Medical admin: 1 year (Required)
Work Authorisation:
* Australia (Preferred)
Work Location: In person
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