Automotive Motorcycle Service Manager - Gold Coast
At Ultimate Motorbikes, we live and breathe motorcycles. We're a renowned motorcycle workshop dedicated to providing top-notch service, maintenance, and repairs for a diverse range of motorcycles.
Our commitment to quality and customer satisfaction sets us apart, and we're seeking a dynamic and experienced Automotive Service Manager to lead our service team to even greater heights.
We offer:
* Competitive salary and performance-based incentives.
* Opportunities for professional growth and advancement.
* A supportive and engaging work environment.
* Discounts on motorcycle-related products and services.
* Chance to be part of a team that shares your passion for motorcycles.
Responsibilities:
* Manage daily operations of the service department.
* Lead a team of skilled technicians and mechanics, fostering a collaborative and high-performing environment.
* Coordinating and scheduling service appointments to optimise workflow and meet customer demands.
* Ensure all maintenance and repair work is performed to the highest standards of quality and within established time frames.
* Interacting with customers to provide exceptional service, address inquiries, and manage customer feedback.
* Other duties as required.
About you:
* Proven experience in a leadership role within the automotive service industry or desire to step up and take on new challenges.
* Strong technical knowledge of motorcycles and their components.
* Excellent organisational and multitasking skills to manage a busy workshop.
* Effective communication skills for interacting with team members and customers.
* A passion for motorcycles and a commitment to delivering exceptional service.
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