REGVIC2410 - Job Opportunity: Claims Administrative Assistant Hourly Rate: $39 per hour Contract Dates: 28th October 2024 – 11th April 2025 Location: Geelong (hybrid model, 3 days in-office required Positions Available: Multiple - Full-time and part-time About the Role Provide accurate and efficient administrative support to Claims teams, ensuring timely service delivery.This role requires proactive judgment and flexibility in managing claims-related tasks to reduce the administrative workload on the team.Key Responsibilities - Manage the team's claims administration work efficiently and proactively - Use judgment to identify and escalate risks that may affect task completion - Perform various administrative tasks, prioritizing based on urgency and client needs - Use claims management systems to source and store information accurately - Support team members by sharing knowledge and identifying improvements, risks, or opportunities - Foster internal relationships to enhance claims management processes - Deliver high-quality outputs and complete tasks as directed by the Team Manager - Contribute to the continuous improvement of the Claims Support function Qualifications & Experience - Previous administrative experience in a fast-paced environment - Strong ability to prioritize work, meet deadlines, and manage service expectations - Capacity to work autonomously and as part of a team - Excellent communication skills with stakeholders - Proficient in IT systems and intermediate knowledge of Microsoft Office programs (Word, Excel, PowerPoint) - Experience working in the medical or legal admin field is desirable.Apply today to join a dynamic team and contribute to efficient claims management!