Registered Nurse / Client Coordinator - Wide Bay and Bundaberg
* Location: Hervey Bay, Queensland; Maryborough, Queensland; Bundaberg, Queensland, Australia
Right at Home Central Qld provides caring, compassionate, respectful, and high-quality holistic care in Aged, Disability, Transitional & Palliative Care and Hospital in the Home to the Wide Bay Region, QLD, Australia.
Right at Home Wide Bay is growing the team and requires a Registered Nurse to service our Wide Bay clientele. This position entails client coordination along with clinical services within Hervey Bay, Maryborough, Bundaberg, and surrounds.
This position is a casual role; however, Permanent Part-Time is negotiable for the right applicant.
Our staff are important to us and will work under the supervision and with support/mentoring of a care manager according to their scope of practice as defined by the Australian Nursing and Midwifery Board.
Responsibilities
* Meeting with clients and their families, assessing their needs and building strong connections.
* Conducting client care assessments and preparing care plans to best meet client requirements.
* Provision of some nursing care and in-home care services as needed.
* Handling information requests, feedback, and general enquiries.
* Ensuring all documentation is accurately and comprehensively completed in Right at Home databases and software programs.
* Interpreting health, aged, and disability care policies and regulations for carer and nursing staff and employees.
* Ensuring compliance with local, state, and federal regulatory agencies related to aged and disability care services.
* Implementing and maintaining all relevant operating systems including Visual Care, policies & procedures & service conditions for caregivers, nurses & other care professionals.
* Ensuring Caregiver Management meets “best practice” standards including encouraging ongoing professional development of the Care Team.
* Serving as a liaison with the accounts department, ensuring proper billing in line with the care plan.
* Compliance with OH&S regulations.
Qualifications
* RN in community nursing 2-3 years with current AHPRA registration.
* And/or prior Cert III / Cert IV (Aged / Disability Care) with a minimum of 4 years experience.
* Experience within the aged care / disability / mental health in a community setting.
* Understanding of Aged care & Disability standards and consumer directed care.
* First Aid, current CPR, and National police check.
* WWC (or willingness to obtain).
* Driver's licence and reliable car with comprehensive insurance.
* High level of computer literacy.
* Understanding of clinical governance and continuous improvement.
* Possess a 'can-do' positive attitude and work well in a team environment.
Preferred Skills
* An outgoing personality with high energy levels, good communication skills, and a personable telephone manner.
* Ability to problem solve and think quickly under pressure.
* Ability to multitask with a strong attention to detail while keeping calm and focused.
* Excellent networking and consultation skills to develop new referral sources and relationships with appropriate external organisations.
* Excellent customer service skills with exceptional verbal and written communication skills.
* Sound knowledge and understanding of home care services and guidelines.
* Knowledgeable in wound care, catheter care, peg feeding.
* Sound knowledge and understanding of NDIS services and guidelines.
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