Join a 3 PL provider expanding their operation in NSW Experience managing Transport operations with a hands-on approach required About Our Client I've partnered with a market-leader in the logistics industry - With strategic depots across Adelaide, Griffith, Melbourne, Brisbane, and Sydney, their operations span nationally, enabling them to deliver exceptional service coast to coast.Job Description The Transport Operations Manager will have the following responsibilities: Management of the Daily & Weekly rostering of Staff & drivers.Managing the performance and supporting the office staff, while driving high operational and safety standards Ensuring fleet is washed and cleaned after every delivery to eliminate risks of cross contamination/rejections Working with allocators and planners to optimise routing and fleet utilisation Ensuring all drivers are trained on and completing daily pre starts and fit for duty reports Managing the down time with drivers at cross dock, ensuring drivers are not spending unnecessary time in the yard or on dock.Proactively communicating to customers when unloading, loading and delays occur.Daily reporting to customers of service levels.Managing customer relationships and being their key point of contact for the business.Overall management of the Sydney depot including cost control.The Successful Applicant The successful candidate for the Transport Operations Manager will ideally have the following key skills & qualities: Experience leading Transport operations Background in Logistics, ideally 3 PL Strong leadership with a focus on culture and team development.Customer excellence mindset.Technical skills to understand a complex operational model.A safety & compliance leader.Ability to perform in a fast-paced environment.Strong knowledge of the NSW road network.Experience working with both LTL and FTL freight.Excellent stakeholder engagement.Attention to detail and have a sense of urgency.What's on Offer $110,000 - $130,000 Superannuation #J-18808-Ljbffr