DESCRIPTION Amazon Web Services (AWS), the largest consumer cloud offering in the world, is looking for graduate network engineers to join, learn, and grow with our Sydney engineering team AWS is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses around the world This is your opportunity to work directly on the platform that impacts millions of users worldwide, all from the comfort of our Sydney offices. As a Network Development Engineer in the AWS team, you will be building, growing and maintaining Amazon’s Retail and Web Services network. This is one of the most complex and largest-scale networks of its type, leveraging the latest in high-scale networking hardware, multi-tier topologies, and advanced tooling so that it can match Amazon's rapid growth. Members of this team play a key role in furthering these technologies, delivering ever-expanding network capacity and connectivity whilst ensuring a safe and reliable operating environment. This is often achieved through the development of automated systems and tooling for network operation. Our Network Development Engineer Graduate program will place you in a number of different roles across our Network Reliability Engineering, Network Scaling and Deployment and Capacity Engineering teams. Here, you will also interact with a variety of internal customer, product and software development teams to expand your knowledge and hands-on skills in the latest network technologies, practices and operating environments, preparing you for your ongoing career in AWS networking. You will work with a mentor throughout the program and have real impact on the future of our platform whilst honing your networking and software development skills in a true production environment. Key job responsibilities Help managing the largest network in the world Provide critical network operations support to AWS’s internal and external customers to diagnose, remediate and trouble shoot large-scale networking events Support and maintain our next generation data-center networks - Deliver simple, sustainable and repeatable solutions and processes to mitigate complex issues Cooperate with our broader Technical Operations organization to reduce operational burden by enhancing auto-remediation tools and workflows. Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products Prompt standards across all layers of the network and ensure that we are fully compliant to those standards and policies Monitor and manage communications during large-scale events utilizing an established Event Management process - Collaborate with level two and level-three resolvers Identify and troubleshoot recurring platform issues with a focus on removing manual actions from mitigation activities Effective escalation of issues to mid and senior-level management for full resolution Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc. · Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction · Complete customer requests via internal trouble ticketing systems We are open to hiring candidates to work out of one of the following locations: Sydney, NSW, AUS BASIC QUALIFICATIONS - 4 years of major internet routing protocols experience - 4 years of working in a Linux/Unix environment experience - Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols. - Substantial background in large scale datacenter network implementations and support. Significant past experience with the following protocols and concepts: BGP, OSPF, TCP/IP, TCP/IP Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS · Software development/scripting skills are required - desirable Python or shell (bash) but other languages are welcome. Must be comfortable working in a Linux/Unix environment.Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus.Excellent analytical skills PREFERRED QUALIFICATIONS - 1 years of automation scripting using Python, Bash, Shell and/or Perl experience - A relevant degree in a related technical discipline or at least three years relevant experience in a large-scale network operations environment is preferred. · In-depth knowledge of and experience with major Internet routing protocols, BGP, OSPF - Effective prioritization and time management · Some knowledge of Agile/SCRUM and/or feeling comfortable with those principles Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.