Location: Canberra Type: Contract Job #17195 About the role Our Federal Government client is seeking experienced Service Designers to join their team and develop a firm understanding of the holistic business current state and desired outcomes which is critical to the overall success of the program.Key responsibilities Apply expertise to enhance and improve existing software, including designing, developing, implementing and testing software systems, in line with business requirements and software development standards.Deliver and design appropriate service design artefacts and communication material as required Transform defined business needs into outcomes and problem statements (not technical requirements), for large scale Government applications and complex systems Plan and document user interviews, eliciting both high level and detailed business problems and analysing root causes Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels Analyse and improve user experience, taking the viewpoint of the end user Skills and experience 5 plus years' experience as a UX Designer, Business Analyst, Service Designer or experience in Design/Strategy/Research Proven ability to plan, facilitate and document user interviews to elicit high-level and detailed business problems and analysing root causes Demonstrated experience in the development and implementation of strategic service design Strong conceptual and information design skills Strong experience with Figma, Miro and Adobe CC Experience in key areas of UX Design and its methodologies Contact details For a confidential chat, please contact Tayah on 0498 476 677 or via email at ****** and we would be more than happy to provide you with additional information and assist in the application process.Your Name: Email Address: Phone Number: Upload Resume File: Upload Resume File: … Attach a resume file.Accepted file types are DOC, DOCX, PDF, HTML, and TXT.yes Subscribed By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm.Review our Privacy Policy for more information.By submitting this application, you agree to our Terms of Service.People looking for jobs should not put anything here.We are uploading your application.It may take a few moments to read your resume.Please wait!See All Jobs