Some career choices have more impact than others.
At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
Wealth and Personal Banking ambition is to become Australia’s #1 International Retail Bank, to focus on the internationalist customer and to build a progressive bank for the future. We are investing in long term growth including expanding our Branch network and digital capability to deliver a premium service to our high net worth customers
The Senior Product Manager - Unsecured Lending will have a specific focus on Personal Loans, and provide support for credit cards products where needed, with a goal to maximize the profitability and business growth of the unsecured lending portfolio, and drive development of integrated strategies by customer segment, product and / or portfolio and deliver the implementation of key initiatives to deliver strategic plans.
Your main responsibilities will include:
1. Assisting end to end product management of all HSBC's unsecured lending products with a focus on personal loans.
2. Driving the development of product strategies, customer journeys, along with the implementation of personal lending product related projects and changes.
3. Monitor product performance, underwriting outcomes, industry trends and engage with the relevant internal/ external stakeholders to achieve the desired outcome.
4. Manage and maintain the ongoing development of relevant Personal Lending products including Personal Loans, Overdrafts, and Personal Line of Credit.
5. Oversee strategic program roadmaps, development, launches, and marketing to maximize product performance.
6. Collaborate within Product and the broader business to provide insights into business performance and challenges
Requirements
To be successful in this role, you will need:
7. Bachelor’s degree in Business / Finance / Economics and/or business-related field with relevant experience in banking & finance industry and solid knowledge within personal loan products
8. Experience in launching new products, starting from ideation through to roll out.
9. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
10. Experience in leading / participating in cross-functional teams to define and achieve business goals
11. Robust analytical background and proven ability in financial/analytical reasoning, including contextualizing data to draw relevant insights and conclusions preferred, but not essential
12. Excellent written and oral communication with proven interpersonal skills and ability to influence at all levels of the organization preferred, but not essential
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
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