Are you looking for a place to call ‘home’ where you can grow with the business? At Exclusive Escapes, we’re focused on delivering an exceptional guest and homeowner experience by providing five-star property management services. To continue our growth, we’re looking for a Business Development Officer to join our team as we build on the Southwest’s largest collection of professionally managed holiday homes.
About the role:
This position will play an integral role in guiding our business in this growth phase. Working closely with the General Manager to drive process improvements, engage closely with our current clients, and be responsible for the constant improvement and presentation of our portfolio while being the first face that our new clients associate with our brand.
This is the job for you if you are excited to:
* Take pride in representing the business to our clients
* Influence the homeowner and guest experience to be the best it can be
* Work with each department to integrate and present new listings
What the day-to-day looks like in this role:
* Working directly with homeowners, guests, and our entire team
* Being responsible for the introduction and onboarding of new clients
* Taking the lead on managing current client accounts to ensure we continue to meet or exceed expectations
* Critical view of how our brand is represented, on socials, in collateral, and via booking platforms to continually progress each
What you’ll bring to the table:
* Previous experience in customer service and sales role
* Charisma and passion for connecting with people
* Willingness to learn new software
* Exceptional communication skills
* Eagerness to contribute to our growing business and help teams where needed
* Experience in Xero (or other accounting software)
* Previous experience in digital marketing is desirable
The must-have criteria for this role:
* Friendly and outgoing personality
* Organised with a strong attention to detail
* Strong communicator and team player
* Must be able to work from the Dunsborough office
What we can offer you:
* Competitive salary in line with your experience
* Permanent full-time role (with a consideration to offer flexibility for working parents)
* Social culture and supportive team environment
* Growth and development opportunities
* Inclusion in staff bonus pool
About Exclusive Escapes:
Exclusive Escapes is the largest provider of holiday accommodation in Southwest, WA, managing 160 beautiful properties and steadily growing. Based enviably in Dunsborough, with most of our portfolio located from Busselton to Margaret River. Our aim is to provide the highest possible standards of service to our guests and owners while maintaining these exceptional assets and representing the South West with pride.
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