Mondrian is a way of travel.
With its groundbreaking design and progressive programming, it is a "must" destination for locals or travelers.
Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone.
Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.
Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right.
Enter through Mondrian's 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within.
Welcome to a world of effortless sophistication and vibrant culture.
Job DescriptionUnder the general guidance of the Director of Housekeeping, assist in ensuring the highest standard of cleanliness of the guest rooms and associated areas to a clean, neat and well maintained.
Ensure all of our guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience.
QualificationsClean and service bedrooms, bathrooms and associated areas to the Standard of Cleanliness PolicyRe-sheet all rooms daily with clean linen, ensuring creases are removed, dust all furniture, fully cleanbathrooms, replenish all guest supplies and stationary, vacuum all rooms thoroughlyStrip linens from beds and areas and transfer them to the linen chuteEnsure that all VIP gifts are replenished dailyDispose of all rubbish, dirty linen and glassware safely and correctly to the chutes and/or closetsDeep clean rooms as assigned with additional focus on walls, baseboards, window & high dusting.Follow hotel Lost and Found PolicyAll guest property is handled in an efficient and correct mannerRecord all serviced rooms on worksheet and/or device, report and record any rooms that cannot be servicedOnly clean rooms assigned to worksheet and/or deviceEnsure that all equipment is maintained in a serviceable condition and report faults immediatelyOrganize and stock cartFill supply bottles with cleaning productsOrganizing and stocking housekeeping linen closet and periodic inventory of closetsAssist in stock and special cleaning projects as requiredAssist fellow employees with deliveries or to perform similar or related jobs as and when necessaryFollow Key Handling PolicyCreate and maintain a personal respectful rapport with all guests, deal with their requirements and inquiriesHandle guest complaints promptly and with thorough follow up, referring to others when necessaryReport any damage to bedding, curtains, blinds and soft furnishings to the Floor Supervisor and deviceReport any room that does not require service, "Do Not Disturb" or double locked to Floor Supervisor and deviceReport any shortage of linen, supplies or equipment to the Floor SupervisorComply with Health and Safety hazards and report these at onceUpholding the hotel's Confidentiality and Security PolicySkillsHigh School Diploma or equivalent preferredOne to two years in a similar position, preferably in an upscale or lifestyle brand hotelPossess a gracious, friendly, and fun demeanorAbility to multitask, work in a fast paced environment and have a high level attention to detailStrong verbal and written communication skills in EnglishMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamworkPhysical RequirementsMove, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistanceRequires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuityStand, sit, or walk for an extended period of time or for an entire work shiftReach overhead and below the knees, including bending, twisting, pulling, and stoopingRequires manual ability to use, carry, and operate all necessary equipmentAdditional InformationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
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